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Privacy Statement

Information collection and privacy protection

In particular Cathay Herbal makes every effort to comply with Information Privacy Principles 1 to 3 and 10 and 11 of the Privacy Act 1988 (a copy of the Act is available at ComLaw the legal information retrieval system owned by the Australian Attorney General's Department.
  • Cathay Herbal collects personally identifiable information when you register for a Cathay Herbal account, when you use certain Cathay Herbal products or services, and when you enter promotions. Cathay Herbal may also receive personally identifiable information from our business partners.
  • When you register with Cathay Herbal, we ask for your name, email address, birth date, gender, postcode, occupation, industry, and personal interests. Once you register with Cathay Herbal and sign in to our services, you are not anonymous to us.
  • Cathay Herbal also automatically receives and records information on our server logs from your browser including your IP address, Cathay Herbal cookie information, and the page you requested.
  • Cathay Herbal uses information for three general purposes: to customise the content you see on our pages, to fulfil your requests for certain products and services, and to contact you about specials and new products.
Clickstream data and cookies

Cathay Herbal may use a 'cookie' for maintaining contact with a user through a website session. A cookie is a small file supplied by the Cathay Herbal and stored by the web browser software on your computer when you access our website. (An explanation of cookies generally can be found at the site of the Australian Privacy Commissioner). The cookie allows Cathay Herbal to recognise you as an individual as you move from one page to another.

This cookie will be immediately lost when you end your internet session and shut down your computer. Our copy of your information will be automatically deleted twenty minutes after you last used the system. This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record private information about you.

Any system on this website that records information about you will specifically ask your permission first.

Information Sharing and Disclosure

  • Cathay Herbal will not sell or rent your personally identifiable information to anyone.
  • Cathay Herbal will only send personally identifiable information about you to other companies or people when:
    • We need to send the information to companies that work on behalf of Cathay Herbal to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
    • We respond to subpoenas, court orders or legal process; or
    • We find that your actions on our web sites violate the Cathay Herbal Terms of Service, or any of our usage guidelines for specific products or services.
Your Ability to Edit Your Account Information and Preferences

Cathay Herbal gives you the ability to edit your Cathay Herbal Account Information and preferences at any time, including whether you want Cathay Herbal to contact you about specials and new products.


  • Your Cathay Herbal Account Information is password-protected for your privacy and security.
  • In certain areas Cathay Herbal uses industry-standard SSL-encryption to protect data transmissions.
Changes to this Privacy Policy

Cathay Herbal may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our pages.

Questions or Suggestions

If you have questions or suggestions complete a feedback form.

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